Sales Operations Manager

About Belle

Belle is a fast-growing healthcare company revolutionizing in-home care — starting from the feet up. More than 25 million U.S. seniors can no longer safely care for their feet, contributing to over $38 billion in avoidable medical costs each year.

Belle trains and deploys a network of Community Health Workers — known as Belle Technicians — to deliver in-home foot exams, preventive care, and care management. Backed by advanced data science, our care model detects emerging health risks early. When issues arise, our telehealth team and nurses coordinate follow-up care and take action.

The result? Belle delivers clinical outcomes on par with blockbuster drugs without a single pill. Our mission: Bring Joy to Healthcare. Join us if our cause inspires you!

The Role

Belle is hiring a Sales Operations Manager to lead our high-impact, geographically distributed sales team across Georgia (GA), including both field-based and call-based agents. This role will focus heavily on performance management, team utilization, and driving key sales KPIs—not just through leadership but through systems, process design, and analytics.

Reporting to the VP of Sales, this leader will build and refine operational infrastructure to maximize the effectiveness of a dynamic sales organization. The ideal candidate has experience managing teams, thrives on data, and can motivate without micro-managing.

Key Responsibilities

• Develop and implement field sales plan with VP of Member Growth for complete GA state coverage
• Own team performance against daily, weekly, and monthly sales and outreach KPIs
• Develop systems to track agent productivity, lead flow, conversion rates, and field coverage
• Design and implement team schedules, territory assignments, and call cadences to optimize resource utilization
• Build and monitor data dashboards to detect trends, issues, and opportunities
• Lead daily/weekly team huddles to provide performance feedback, troubleshoot issues, and recognize wins
• Manage all Sales agents (call and field), including training and QA 
• Support hiring, onboarding, and ramping of new team members
• Develop and maintain SOPs for field visit documentation, call scripts, lead hand-offs, etc.
• Collaborate cross-functionally with Marketing, Product, and Operations to align on growth goals
• Ensure compliance with company policies and documentation standards
• Effectively serve as the ‘operational lieutenant’ of Belle’s Growth leader
• Increase GA market share, coordinating company-wide talent and resources

You Might Be a Fit if You:

• Have 3+ years of experience managing sales or outreach teams, ideally a mix of call center and field-based agents
• Know how to lead with data: track metrics, improve workflows, and use dashboards to drive action
• Have experience with CRM or sales enablement platforms (e.g., Salesforce, HubSpot, Creatio)
• Thrive in fast-moving, resourceful environments where you can build from scratch
• Have strong operational instincts and are always asking “how can this be done better?”
• Can coach a team with empathy and accountability
• Are based in GA and travel as required (weekly) within the state

Benefits

• Rapid growth means meaningful opportunity to shape our future
• Mission-driven team, working at the intersection of tech and compassionate care
• Highly incentivized compensation plan with no cap on earnings
• Opportunity for equity
• Health, Dental, and Vision Insurance Benefits
• 401k
• PTO, Sick, and Paid Holidays

Belle is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Belle does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Belle also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.